---
title: Privacy Policy | ThemeSpot
description: "How ThemeSpot collects, uses and protects your data: what we store from your HubSpot portal, who processes it, how long we keep it, and your rights."
---

[Skip to content](https://themespot.app/privacy#main-content)

[![themespot](https://themespot.app/hubfs/themespot-1.svg)](https://themespot.app/?hsLang=en)

- Product
  
    - [Build themes/theme-development](https://themespot.app/theme-development?hsLang=en)
    - [Manage content/content-management](https://themespot.app/content-management?hsLang=en)
    - [Roadmap/roadmap](https://themespot.app/roadmap?hsLang=en)
- [Pricing](https://themespot.app/pricing?hsLang=en)

[Connect your portal](https://themespot.app/join-the-waitlist?hsLang=en)

Legal

# Privacy policy

## Who we are

Themespot is run by Your Web Consultant Ltd, in the UK. Contact us at [hello@themespot.app](mailto:hello@themespot.app).

## What we collect

- Account: name, email, password hash.
- Portal: OAuth tokens (encrypted), the site mirror, files metadata, scan results and screenshots of public pages, chat history, the approval journal.
- Billing: handled by Stripe; we store customer and subscription ids only.
- Usage: error and performance telemetry.

## Why

To run the service, to bill, to secure it and to improve it.

## Lawful basis

Contract, legitimate interest, and consent for marketing email.

## AI processing

Content is sent to model providers to fulfil your requests. It is not used to train their models under our agreements. The providers are listed below.

## Subprocessors

Anthropic, OpenRouter, Stripe, DigitalOcean (EU), Cloudflare, Sentry, HubSpot.

## Retention

Your account for its life; portal data for the life of the connection plus 30 days; backups for 30 days.

## Your rights

Access, correction, deletion, portability, and the right to complain to the ICO.

## Cookies

Essential only on the app. The marketing site uses HubSpot’s cookie banner.

## Changes

We will post changes to this policy on this page.

## Contact

[hello@themespot.app](mailto:hello@themespot.app)

On this page

1. [Who we are](https://themespot.app/privacy#who-we-are)
2. [What we collect](https://themespot.app/privacy#what-we-collect)
3. [Why](https://themespot.app/privacy#why)
4. [Lawful basis](https://themespot.app/privacy#lawful-basis)
5. [AI processing](https://themespot.app/privacy#ai-processing)
6. [Subprocessors](https://themespot.app/privacy#subprocessors)
7. [Retention](https://themespot.app/privacy#retention)
8. [Your rights](https://themespot.app/privacy#your-rights)
9. [Cookies](https://themespot.app/privacy#cookies)
10. [Changes](https://themespot.app/privacy#changes)
11. [Contact](https://themespot.app/privacy#contact)

[![themespot](https://themespot.app/hubfs/themespot-1.svg)](https://themespot.app/?hsLang=en)

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Your site is yours, forever. ThemeSpot is the bonus.

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